Coway's Ongoing Support
One of the many reasons people choose Coway
Fast Service
When you need us, we’ll be there. Our heart service team members will always act as fast as possible to overcome any obstacles. A speedy response is our promise.
Knowledgeable
We are a team of carefully trained technicians with vast knowledge about the products. They are qualified individuals with skillsets of installing and fixing all of Coway's products.
Caring
Our hearts go out to you whenever, wherever. We are trained to ensure your home is treated with the utmost respect during the visit. Your problem is our answer.
Prepared
Our heart service members are always prepared for various situations and on standby in case anything happens. Its one of the aspects that makes our customer service superior.
Coway's Customer Service
Furnishing the best service at all times
Installation
We provide installation for all of our water purification and body care systems.
Filter Replacements
Filters are regularly replaced within the optimum 4-6 months service cycle.
Maintenance
Every now and then, your products will require maintenance to ensure everything is functioning properly.
Functionality Test
Regular examination of product function ensures your product to perform in the best condition.
Answers
Call us at any time during our business hours. We are here to answer your questions.
Customer Service
Our exceptional customer service stands out amongst our competitors.
No.1 Brand
Based on 2017 TNS survey data
Water purifiers and air purifiers in the Korean market.
6,041
Employees
As of 2024, 6,041 persons are our employees.
5,779
Intellectual property
Including utility patents, trademarks, design as of 2024
$3 Billion
Annual Sales
Water purifiers and air purifiers in the Korean market.
50+
Countries
Our global operations as of 2024
300
Researchers
Our R&D resources as of 2024
5,996
Tons
Plastic recycled as of 2019