Coway's Heart Winning Excellence

One of the many reasons people choose Coway

Fast Service

When you need us, we’ll be there. Our heart service team members will always act as fast as possible to overcome any obstacles. A speedy response is our promise.

Knowledgeable

We are a team of carefully trained technicians with vast knowledge about the products. They are qualified individuals with skillsets of installing and fixing all of Coway's products.

Caring

Our hearts go out to you whenever, wherever. We are trained to ensure your home is treated with the utmost respect during the visit. Your problem is our answer.

Prepared

Our heart service members are always prepared for various situations and on standby in case anything happens. Its one of the aspects that makes our customer service superior.

Coway's Customer Service

Furnishing the best service at all times

Installation

We provide installation for all of our water purification and body care systems.

Filter Replacements

Filters are regularly replaced within the optimum 4-6 months service cycle.

Maintenance

Every now and then, your products will require maintenance to ensure everything is functioning properly.

Functionality Test

Regular examination of product function ensures your product to perform in the best condition.

Answers

Call us at any time during our business hours. We are here to answer your questions.

Customer Service

Our exceptional customer service stands out amongst our competitors.

No.1 Brand

Based on 2017 TNS survey data

Water purifiers and air purifiers in the Korean market.

6,041

Employees

As of 2024, 6,041 persons are our employees.

5,779

Intellectual property

Including utility patents, trademarks, design as of 2024

$3 Billion

Annual Sales

Water purifiers and air purifiers in the Korean market.

50+

Countries

Our global operations as of 2024

300

Researchers

Our R&D resources as of 2024

5,996

Tons

Plastic recycled as of 2019

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